Privacy Policy

At HBA Hotel & Resorts S.A., we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy describes how we collect, use, and protect the information you provide when using our services and our website.

Information We Collect

We collect various types of information when you use our services and our website, including, but not limited to:

Contact information, such as names, email addresses, postal addresses, and phone numbers.

Reservation information, including arrival and departure dates, number of guests, and accommodation preferences.

Payment information, such as credit or debit card numbers, to process payments for our services.

Demographic information, such as age, gender, and travel preferences, which helps us personalize your experience.

Technical information, such as IP addresses, browser type, operating system, and website activity logs.

Use of Information

We use the information collected for the following purposes:

To process and manage accommodation reservations.

To communicate with you about your reservation and provide relevant information about our services.

To personalize your experience and offer content and promotions that may be of interest to you.

To improve our services and our website through analysis and market research.

To comply with our legal obligations and protect our rights and property.

Disclosure of Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

With trusted service providers who help us operate our business and provide our services, such as payment processors and hosting providers.

When necessary to comply with the law, respond to legal requests, or protect our rights and property.

With your explicit consent or as permitted by law.

Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality of our website and personalize your experience. You can adjust your browser settings to reject cookies, but this may affect the functionality of certain parts of our site.

Information Security

We implement security measures to protect your personal information against unauthorized access, misuse, or disclosure. However, please note that no security measure is completely impenetrable, and we cannot guarantee the absolute security of your information.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, delete, and restrict the processing of your data. You may also opt out of receiving marketing communications at any time.

Changes to this Policy

We reserve the right to update this Privacy Policy at any time. You will be notified of significant changes through a notice on our website or by other appropriate means. Your continued use of our services after such changes will constitute your acceptance of them.

Contact

If you have any questions or concerns about our Privacy Policy or our privacy practices, please feel free to contact us at info@apartur.com.ar or by calling +54 9 11 7700 3392.

Last updated: 03/21/2024