Apartur is an Argentine hotel group with more than 40 years of experience, specialized in equipped accommodations that combine the comfort of a home with the services of a hotel.
Our properties offer different types of units, such as Studios, Apartments, One-Bedroom Apartments, Two-Bedroom Apartments, Duplexes, Houses, and Duplex Houses, depending on the destination.
They are designed for both short and extended stays, and adapt to different types of travelers: couples, families, groups of friends, business travelers, and timeshare owners.
Apartur currently has four properties in the country’s main tourist destinations:
Each property has its own characteristics, services, and unit types, which are described separately in this same Frequently Asked Questions section.
Anyone can stay at Apartur. You do not need to be a timeshare owner to make a reservation.
Apartur welcomes:
Apartur offers fully equipped units, with different types depending on each property and the capacity of each accommodation.
Units may include:
All units include a kitchen or kitchenette, private bathroom, sleeping equipment, and services specific to each property.
Capacity varies depending on the unit type and destination, allowing from 2 to 9 guests to stay comfortably, depending on the hotel and selected unit.
The main difference is that at Apartur, guests stay in a fully equipped unit, with more space, greater independence, and different layout options depending on the destination.
This allows you to:
All of this is complemented by hotel services, such as reception, scheduled housekeeping, linens, and general amenities depending on each property.
Apartur has a timeshare system, but this does not affect the experience of traditional hotel guests.
The properties accommodate both:
Both use the same facilities and services, and receive the same quality of assistance.
Yes. Booking with Apartur through official channels is safe and reliable.
When booking, you:
We always recommend booking through the official website, the reservations team, or the channels indicated on this site.
On this same Frequently Asked Questions page, you can access:
The index at the top allows you to navigate directly to the section you need.
You can make your reservation only through Apartur’s official channels, which guarantee accurate information, real availability, and valid confirmation.
The official channels are:
We always recommend booking through our official website to avoid unauthorized intermediaries and access exclusive benefits.
On the official website apartur.com.ar, you can:
Exclusive web benefit:
Rates are displayed in US dollars and converted to Argentine pesos at the time of payment according to the exchange rate.
Yes. You can contact the reservations team to:
Contact:
No. You do not need to be a timeshare owner to stay at Apartur.
Reservations can be made by:
The timeshare system does not prevent direct hotel bookings.
Yes, as long as the number of guests does not exceed the maximum capacity of the selected unit.
It is mandatory to respect the capacity stated at the time of booking.
The following are not allowed:
Failure to comply may result in a penalty equivalent to the total value of the stay.
The maximum capacity of each unit is detailed in the accommodation description.
Yes. The availability published on official channels reflects the real status of the units at the time of the search.
During high-demand seasons, availability may change quickly, so we recommend confirming your reservation as soon as possible.
Once the reservation has been made and the payment conditions have been met:
That email will include:
It is important to keep this email as your official confirmation.
If you did not receive the email:
Contact:
In some cases, if the email was not received, it may mean that the reservation was not processed correctly.
Yes. If someone offered you a week or a stay and you have doubts about its authenticity, you can contact Apartur to verify it.
We recommend:
This helps avoid inconveniences at check-in.
The reservation is confirmed once:
Depending on the selected rate, the following may be required:
If payment is not made within the indicated deadlines, the reservation may be automatically cancelled according to the current policies.
The available payment methods are shown at the time of booking and may vary depending on:
It is important to review this information before confirming the reservation, as it is part of the commercial conditions of the selected rate.
In some cases, Apartur offers the possibility to pay in installments, depending on current promotions and the payment method used.
The number of installments and applicable conditions are clearly shown at the time of booking.
Not all rates or payment methods allow financing.
Non-refundable rates may offer interest-free installments, depending on current promotions and the payment method.
Rates are displayed in US dollars and converted to Argentine pesos at the time of payment, according to the selling exchange rate of Banco Nación Argentina in effect at the time of the transaction.
It depends on the selected rate.
Some rates may require:
Payment conditions are shown before confirming the reservation and must be accepted for the reservation to be confirmed.
If the payment conditions informed at the time of booking are not met, the reservation may become invalid or be automatically cancelled, according to the rate policies.
To avoid inconveniences, we recommend respecting the deadlines and conditions indicated in the confirmation.
Yes. The stay will be invoiced according to current regulations.
If you need an invoice with specific information, we recommend informing us at the time of booking or during your stay so it can be issued correctly.
Yes. It is possible to request an invoice with a company’s tax information, provided that the required information is correctly submitted according to current legislation.
Applicable taxes and charges are clearly informed during the booking process or in the confirmation, depending on the destination, rate type, and conditions of the stay.
Important note about taxes (VAT):
Prices may be displayed with or without taxes included, depending on the viewing channel, such as the website, booking engine, or other means.
In particular:
If the price explicitly states that VAT is not included, this tax must be added, when applicable, at the time of payment or invoicing.
If the price does not specify the tax treatment, the final detail, including VAT if applicable, will be informed before confirming the reservation.
In all cases, the applicable tax treatment will comply with current regulations and will be clearly informed before confirmation and/or on the corresponding invoice.
No additional charges will be applied unless previously informed.
There are no hidden fees: the final price and its breakdown will be detailed before completing the reservation.
Important clarification:
The absence of hidden fees does not mean that prices include taxes. It means that any applicable tax will be duly informed before confirmation.
Rates include the services specified in each case.
Some services may:
The included services are detailed in each hotel description and in the reservation conditions.
The details of payments, amounts, and conditions are shown:
Yes, cancellations are allowed, but the conditions depend on the rate selected at the time of booking.
Each rate has specific cancellation policies, which must be reviewed and accepted before confirming the stay.
No. There are different types of rates, including:
The rate type and its conditions are clearly informed during the booking process.
For rates that allow cancellation without penalty, the deadline to cancel free of charge is informed at the time of booking and appears in the confirmation email.
Once that deadline has passed, charges may apply according to the rate policy.
If the cancellation is made outside the established period, or if the rate does not allow cancellations, the following may apply:
All of this is detailed in the conditions of the selected rate.
Date changes are subject to:
In some cases, a date change may be considered a cancellation and a new reservation, according to the current policy.
If the guest does not show up on the check-in date, no-show, and does not notify the hotel in advance, the reservation may:
This depends on the conditions of the booked rate.
The possibility of assigning or transferring a reservation to another person depends on the conditions of the rate and on correctly informing Apartur of the new guest’s details.
We recommend checking in advance to avoid inconveniences at check-in.
General policies apply to all Apartur properties, but specific conditions may apply depending on the hotel, season, or unit type, especially during high-demand dates.
The applicable conditions are always informed before confirming the reservation.
Cancellation, modification, and no-show policies:
Check-in and check-out times are as follows:
Check-in: 2:00 PM
Check-out: 10:00 AM
Check-in: 4:00 PM
Check-out: 10:00 AM
Check-in: 4:00 PM
Check-out: 10:00 AM
Check-in: 3:00 PM
Check-out: 11:00 AM
These times must be respected to ensure the correct availability of the units.
Reception hours are as follows:
Reception service from Monday to Saturday, from 8:00 AM to 8:00 PM.
24-hour reception service, every day.
Reception service every day from 8:00 AM to 8:00 PM.
24-hour reception service, every day.
Arrival outside reception hours requires mandatory prior coordination.
This applies especially to hotels that do not have 24-hour reception.
All Apartur properties have an electronic lock system for access to the units and to the main entrance doors of the property.
Access is enabled at the time of confirmed check-in through:
When using the mobile app, the guest must:
Google Play: https://play.google.com/store/apps/details?id=com.apartur.app
Apple iOS: https://apps.apple.com/ar/app/apartur/id6475106922
Once the code has been entered, the access buttons will appear in the app.
By swiping from one side to the other, the guest will be able to identify the button corresponding to the property’s main entrance and the button for the assigned unit.
By simply pressing the corresponding button, the doors will unlock.
It is not necessary to hold the phone close to the lock or place it against it.
The app works through a Bluetooth connection, so Bluetooth must remain enabled.
In case of access issues or if the mobile device runs out of battery, the guest must contact the property’s reception for assistance.
Web check-in is an online process that allows guests to submit their information before arrival.
We recommend completing it as far in advance as possible before the check-in date. It is mandatory when:
To complete it, you must have the reservation number or voucher received by email.
The web check-in links for each hotel are:
https://apartur.com.ar/check-in-buenos-aires/
https://apartur.com.ar/check-in-mar-del-plata/
https://apartur.com.ar/check-in-las-lenas/
Early check-in can be requested at all Apartur properties, but:
It must be arranged in advance through the official channels of the corresponding hotel.
Late check-out can be requested during the stay or in advance:
Confirmation depends on hotel occupancy on the check-out date.
Staying without authorization may generate additional charges.
At check-in, all guests must have valid documentation to verify their identity.
The following may be requested:
The documentation must match the information provided in the reservation.
If web check-in was completed in advance, the check-in process will be faster.
If you have any issue before your arrival related to:
We recommend contacting the corresponding hotel in advance through the official contact channels, so the team can let you know how to proceed and help avoid inconveniences at check-in.
Yes, the units include housekeeping service, which is provided according to the hotel’s operating model and the type of stay.
The frequency and scope of the service may vary depending on the property and the length of stay.
Yes. All units include:
Replacement is carried out according to each hotel’s policy.
Yes. All Apartur units have a kitchen or kitchenette, equipped for daily use.
The level of equipment may vary depending on the hotel and the type of unit.
Wi-Fi service depends on the hotel:
Conditions may vary depending on the season.
Apartur Buenos Aires: heating and air conditioning.
Apartur Mar del Plata: heating and fan.
Apartur Bariloche Catedral: heating.
Apartur Las Leñas: heating.
Apartur Buenos Aires: LED cable TV.
Apartur Mar del Plata: LED TV + DirecTV.
Apartur Bariloche Catedral: LED TV + DirecTV.
Apartur Las Leñas: LED TV + DirecTV.
Yes. Each property has amenities and common areas.
Available amenities depend on each hotel and are detailed in the specific sections for each property.
Hair dryers are available at reception upon request at all properties. They are not permanently located inside the units.
Apartur Buenos Aires: breakfast is not included.
Apartur Mar del Plata: breakfast may be included depending on the rate and season.
Apartur Bariloche Catedral: breakfast may be included depending on the rate and season.
Apartur Las Leñas: breakfast may be included depending on the rate and season.
Pets are not allowed in any Apartur property.
Some services may have an additional cost depending on the hotel, season, or operational availability.
Laundry Service – Application by Hotel
Laundry service must be requested at reception and is subject to availability.
Conditions, delivery times, and costs may vary depending on the season.
Apartur does not offer permanent food service year-round at all of its properties.
During high season or periods of higher demand, breakfast service or other food service options may be available.
During low season or periods of lower occupancy, food service may not be available.
All units include kitchen equipment for self-catering.
We recommend checking availability before your trip.
A Studio is an integrated open-space unit, where the sleeping area, living area, and kitchen or kitchenette are all within the same space.
This type of unit is ideal for couples, solo travelers, or practical stays.
An Apartment is an equipped unit that may vary in size and layout depending on the hotel.
At Apartur, apartments include a kitchen or kitchenette, private bathroom, sleeping equipment, and spaces designed for a comfortable and independent stay.
A One-Bedroom Apartment has a separate bedroom and a separate living or living-dining area.
This layout provides more privacy and comfort than a Studio, especially for small families or stays of several days.
A Two-Bedroom Apartment has two separate bedrooms, a living-dining area, and an equipped kitchen or kitchenette.
It is designed for large families or groups that need greater comfort, privacy, and separation of spaces.
A Duplex is a unit developed over two internal floors.
Generally, the ground floor includes the social areas, such as the living-dining area and kitchen, while the upper floor is intended for sleeping areas.
This layout allows for better separation between common areas and bedrooms, making it very comfortable for families or groups.
The House category refers to independent or semi-independent units available at Apartur Mar del Plata.
These units offer a greater sense of privacy, more direct access to the outdoors, and, depending on the unit type, private spaces such as an outdoor table or barbecue grill.
A Duplex House is developed over two internal floors and is designed for larger families or groups.
At Apartur Mar del Plata, Houses can accommodate 3 guests, while Duplex Houses can accommodate 6 or 9 guests, depending on the selected unit.
Each unit has an authorized maximum capacity, defined according to:
The maximum capacity must always be respected, regardless of the age of the guests.
The possibility of adding extra beds or cribs depends on the type of unit, the hotel, and availability at the time of the stay.
Not all units allow extra beds.
Extra beds and cribs must be requested in advance and are not guaranteed unless confirmed by the hotel.
The use of air mattresses is not allowed, and the authorized maximum capacity of each unit may not be exceeded.
Depending on the hotel and unit type, units may include:
Specific services may vary depending on the hotel and are detailed in each property description.
To choose the right unit, we recommend considering:
If you have any questions, the Apartur team can help you select the most suitable unit according to the destination, number of guests, and type of trip.
Apartur Buenos Aires is located in the city center of the Autonomous City of Buenos Aires.
Address
Tte. Gral. Juan Domingo Perón 940, CP 1008, Ciudad Autónoma de Buenos Aires, Argentina.
It is located just a few blocks from the Obelisk, Corrientes Avenue, and the main subway lines, with easy access to shopping, dining, and tourist areas in downtown Buenos Aires.
Apartur Buenos Aires offers fully equipped units in a strategic location in downtown Buenos Aires.
It is an ideal option for both tourism and business trips, combining the independence of an equipped unit with the services of a hotel.
The property offers Studio and One-Bedroom Apartment units, designed for practical and comfortable stays with greater independence during the stay.
All units are equipped with a kitchen or kitchenette, providing greater independence for guests looking to stay in the heart of downtown Buenos Aires.
The property offers:
The building has an elevator and direct pedestrian access from the public street.
If specific assistance is required due to reduced mobility, we recommend checking with reception in advance.
Layout
Sleeping arrangements
kitchenette
Includes
LED cable TV, free Wi-Fi, telephone, air conditioning, heating, and equipped kitchenette.
Ideal for couples or solo travelers looking for practicality, a central location, and independence during their stay.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Includes
LED cable TV in the bedroom, free Wi-Fi, telephone, air conditioning, heating, and equipped kitchen.
Perfect for small families, couples looking for greater comfort, or longer stays in the city.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Apartur Mar del Plata is located in the city of Mar del Plata, Province of Buenos Aires, Argentina.
Address
Jorge Hernández 1066, ZIP Code 7600, Mar del Plata, Province of Buenos Aires, Argentina.
The property is set within an old estate in a natural wooded environment, surrounded by eucalyptus trees.
It is located across from Mar del Plata Golf Club, with vehicle access and close to the southern beach areas and the main recreational circuits in the area.
Apartur Mar del Plata is a complex of apartments, houses, and duplex houses set on a large landscaped property, ideal for families and relaxing stays in a natural environment.
It offers apartments located inside the main building of the old estate, with capacity for up to 6 guests, as well as houses with independent access distributed throughout different areas of the property, with capacity for up to 9 guests.
Each unit offers open views of the natural surroundings, surrounded by eucalyptus trees, providing peace, privacy, and an estate-style atmosphere.
The houses and duplex houses offer a more independent experience, with a greater sense of privacy and private or nearby outdoor spaces, depending on the selected unit.
It is a recommended option both for summer vacations and getaways throughout the year.
The property offers:
The property does not have an elevator for units located on upper floors.
For specific reduced-mobility requirements, we recommend checking with reception in advance in order to coordinate the assignment of a suitable ground-floor unit.
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV, Wi-Fi, telephone, dining table, heating, and fan.
Ideal for couples or short getaways in Mar del Plata.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Includes
LED TV in the living room, DirecTV, Wi-Fi, telephone, heating, fan, and equipped kitchen.
The most popular option for small families looking for comfort and greater independence during their stay.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Includes
LED TV in the living room, DirecTV, Wi-Fi, telephone, heating, fan, and equipped kitchen.
Excellent for large families or groups looking for more space inside the property’s main building.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Outdoor Area
Includes
LED TV in the living room, DirecTV, Wi-Fi, telephone, heating, fan, and equipped kitchen.
Ideal for guests looking for a stay with greater privacy, a home-like feeling, and outdoor space.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Outdoor Area
Includes
LED TV in the living room, DirecTV, Wi-Fi, telephone, heating, fan, and equipped kitchen.
Highly requested by large families who want greater independence and better separation of spaces.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen
Outdoor Area
Includes
LED TV in the living room, DirecTV, Wi-Fi, telephone, heating, fan, and equipped kitchen.
The largest-capacity unit in the property, ideal for large families or groups looking to stay together in the same house.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Apartur Las Leñas is located in the Las Leñas Valley, inside Las Leñas Ski Resort, Province of Mendoza, Argentina.
Address
Valle de Las Leñas, CP 5612, Mendoza, Argentina.
Building: Apartur Las Leñas.
It is located just a few meters from the ski lifts and mountain services of the valley.
The Apartur Las Leñas building has four floors and 23 equipped units, with capacity for up to 8 guests.
The units are fully equipped and feature wooden furniture that provides warmth and comfort, in harmony with the mountain setting.
The property offers different types of accommodation, including Studios, One-Bedroom Apartments, Duplexes, and Two-Bedroom Apartments.
Each unit has a balcony with open mountain views, offering a privileged setting to enjoy the landscape at any time of the year.
Located just steps from the ski slopes, the property allows guests to stay inside the valley with immediate access to the activities of the mountain resort, making it an ideal option both for the winter season and for getaways throughout the rest of the year.
The Apartur Las Leñas building offers:
General services
Connectivity
Food services
The building has an access ramp at the main entrance and an elevator to reach the different floors.
For specific reduced-mobility requirements, we recommend checking with reception in advance due to the particular characteristics of mountain infrastructure.
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV, DirecTV, Wi-Fi at an additional cost, telephone, heating, and equipped kitchenette.
View
Ideal for couples, solo travelers, or a couple with one child looking for a practical unit inside the Las Leñas Valley.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, Wi-Fi at an additional cost, telephone, heating, and equipped kitchen.
View
Very comfortable for small families looking for more privacy than a Studio and a practical layout for mountain stays.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, Wi-Fi at an additional cost, telephone, heating, and equipped kitchen.
View
A comfortable alternative for families or groups of up to 5 guests who need greater capacity while maintaining a simple layout.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, Wi-Fi at an additional cost, telephone, heating, and equipped kitchen.
View
Ideal for families or groups looking for better separation of spaces, with the sleeping area upstairs and the living-dining area on the ground floor.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, Wi-Fi at an additional cost, telephone, heating, and equipped kitchen.
View
The largest-capacity unit in the property, recommended for large families or groups who want to stay together inside the Las Leñas Valley.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Apartur Bariloche Catedral is located in Cerro Catedral, in San Carlos de Bariloche, Province of Río Negro, Argentina.
Address
Calle del Bajo 501, CP 8401, San Carlos de Bariloche, Provincia de Río Negro, Argentina.
Building: Apartur Catedral.
It is located at the base of the ski resort, with close access to ski lifts and mountain activities such as skiing and trekking.
The Apartur Bariloche Catedral building has three floors and 23 equipped units, with capacity for up to 9 guests.
The units are fully equipped, with a style that matches the mountain setting, balconies, and open views of the landscape.
The property offers different types of accommodation, including Studios, One-Bedroom Apartments, and Duplexes.
It is an ideal option for those looking to stay near Cerro Catedral, with immediate access to nature, mountain activities, and ski lifts during the winter season.
The property offers:
General services
Mountain services
Seasonal amenities
Food services
The building has an elevator to access the different units.
For guests with reduced mobility, there is an access ramp to the lobby and entrance hall.
For specific accessibility requirements, we recommend checking with reception in advance to confirm the most suitable unit according to availability.
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchenette.
Ideal for couples or solo travelers looking for a practical unit near Cerro Catedral.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchenette.
Ideal for a couple with one child or practical stays for up to 3 guests.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchen.
Very comfortable for small families looking for more privacy than a Studio.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchen.
A comfortable alternative for families or groups of up to 5 guests who need greater capacity while maintaining a simple layout.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchen.
Ideal for families or groups looking for better separation between social areas and sleeping spaces.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchen.
Highly requested by large families who want to stay together with better separation of spaces.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Layout
Sleeping arrangements
Kitchen / Kitchenette
Includes
LED TV in the living room, DirecTV, free Wi-Fi, telephone, heating, and equipped kitchen.
The largest-capacity unit in the property, ideal for large families or groups of up to 9 guests.
Unit Images
Official and updated photographs of this unit type can be viewed on the property’s official website:
Yes. Apartur is especially designed for families, as it offers:
Each hotel offers unit types designed for both small and large families, always respecting the authorized maximum capacity of each unit.
Children count as occupants for the purposes of the unit’s maximum capacity, regardless of their age.
The total number of guests must always respect the authorized capacity of the unit.
Yes, some hotels have cribs that may be requested:
We recommend requesting them at the time of booking or before arrival.
The possibility of adding extra beds depends on:
Not all units allow extra beds. This must always be checked in advance.
Yes. Babies and small children are allowed, always respecting:
For babies, we recommend checking crib availability.
The largest-capacity units are available at:
These units allow large families or groups to stay together in the same unit, always respecting the authorized maximum capacity.
If more space is needed, additional unit availability within the same property can be checked.
Yes. Groups of friends can stay at Apartur, as long as they:
Events, parties, or gatherings that exceed the authorized occupancy or affect coexistence within the property are not allowed.
Apartur prioritizes the peace and rest of all guests.
Some properties have:
Available amenities depend on each hotel and are detailed in the corresponding sections.
Before booking, we recommend:
If you have any questions, the Apartur team or the virtual assistant can help you choose the right unit.
Apartur’s timeshare system allows the owner to use a specific week each year at the acquired property, according to the contractual modality purchased and the current conditions.
Use of the week is subject to compliance with the corresponding administrative and contractual obligations.
Only the individual or legal entity listed in the week acquisition contract is considered the owner.
Only the contractual owner may:
Under no circumstances may anyone other than the owner carry out procedures, unless they present sufficient legal power of attorney formally authorizing them to do so.
The assigned week may be used according to the conditions of the contract.
Use is subject to:
The timeshare system does not constitute a traditional hotel reservation.
The maintenance fee must be paid by its due date.
If it is not paid within the corresponding period:
In addition, if an outstanding maintenance fee debt is detected 30 days before the start of the week, the owner will automatically lose the right to use that week.
To check or regularize maintenance fees, please contact:
administracion@apartur.com.ar
Failure to regularize the debt will prevent use of the assigned week.
The owner may release their week when they know in advance that they will not be able to use it.
The release must be requested at least 30 days before the start of the corresponding week.
Releasing a week means assigning the use of the week to the Administration for future rescheduling or reassignment, while respecting the original contractual conditions.
This period allows the unit to be offered to another user under the same conditions and with proper advance notice.
The possibility of moving a fixed week to another date is an additional benefit granted by the Administration and will be subject to availability of released weeks under the same modality.
Rescheduling is not an automatic right and will be subject to availability and administrative validation.
If the owner decides to participate in Apartur’s exchange system, they may request local or international exchanges.
Partnerships with major global exchange companies provide access to more than 35,000 vacation options in over 80 countries.
The exchange will be subject to availability, the conditions of the corresponding exchange entity, and administrative validation.
In order to request an exchange through the associated entities, the owner must first deposit their week according to the established conditions. To request an exchange, please contact:
administracion@apartur.com.ar
The owner may assign the use of their week to a third party through express authorization.
The request must be made at least 7 days before the start of the week, so that the Administration can issue the corresponding vouchers.
It is an essential requirement that the procedure be carried out exclusively by the owner of the week.
Under no circumstances will anyone other than the owner be authorized to manage the use of the week, unless they present sufficient legal power of attorney formally authorizing them to do so.
Reception teams may not grant access without prior administrative validation.
All procedures related to exchange, release, or assignment must be sent to:
administracion@apartur.com.ar
The Administration will validate the request according to:
Operational availability.
The Administration department is available Monday to Friday from 9:00 AM to 6:00 PM.
Inquiries received outside these hours will be answered on the next business day.
The owner must keep the following information updated:
This information allows reception to properly manage:
All Apartur properties have an electronic lock system for access to the units and to the main entrance doors of the property.
Before the start of the week, the owner must request activation of their electronic access from the corresponding reception.
Access may be completed through the official APARTUR mobile app.
Instructions for Use
Once the code has been entered, the access buttons will appear in the app.
By swiping from one side to the other, the user will be able to identify the button corresponding to:
By simply pressing the corresponding button, the doors will unlock.
It is not necessary to hold the phone close to the lock or place it against it.
The app works through a Bluetooth connection, so Bluetooth must remain enabled.
Access enables both the main entrance door of the property and the assigned unit.
In case of issues with the system or if the mobile device runs out of battery, the owner must contact or go to reception for assistance.
Hotel availability is managed independently from the timeshare system.
Owner status does not guarantee hotel availability outside the corresponding contractual week.
You can make your reservation directly through our website:
👉 https://apartur.com.ar
If there is no availability on our website, you can write to us at:
Apartur – Reservations Contact for all properties
📧 reservas@apartur.com.ar
You can also contact us by phone or WhatsApp at:
📞 +54 9 11 7700-3392
For specific inquiries depending on the hotel where your stay will take place, you can contact the corresponding reception teams:
🏙️ Apartur Buenos Aires – Contacto de Recepción
📞 Teléfono / WhatsApp: +54 9 11 5059-8334
📧 Correo electrónico: recepcionbsa@apartur.com.ar
🌊 Apartur Mar del Plata – Contacto de Recepción
📞 Teléfono / WhatsApp: +54 9 2233 01-6440
📧 Correo electrónico: recepcionmdp@apartur.com.ar
🏔️ Apartur Bariloche Catedral – Contacto de Recepción
📞 Teléfono / WhatsApp: +54 9 11 2234-5950
📧 Correo electrónico: recepcioncatedral@apartur.com.ar
❄️ Apartur Las Leñas – Reception Contact
📞 Teléfono / WhatsApp: +54 9 2613 39-1321
📧 Correo electrónico: recepcionlen@apartur.com.ar
Through the reception contacts, you can make inquiries related to:
To receive updates or make inquiries related to Vacation Club and timeshare, you can contact us through:
Apartur – Vacation Club / Timeshare, official contact
📧 administracion@apartur.com.ar
📞 Teléfono / WhatsApp: +54 9 11 7700-3392
To speed up assistance, we recommend having the following information available:
If you would like to apply to work at Apartur, you can send your Curriculum Vitae (CV) by email to:
📧 info@apartur.com.ar
In the email, we recommend including:
The corresponding team will evaluate your application according to current openings.
For inquiries related to exchanges, commercial proposals, marketing actions, or advertising, you can write to us by email at:
📧 agustina@apartur.com.ar
We recommend including the following in your message:
The team will evaluate the proposal and contact you if there is interest.
You can view all current Apartur promotions on our website apartur.com.ar, by searching availability, selecting dates and the number of guests at any of our hotels.
You can also send us an email at:
📧 reservas@apartur.com.ar
indicating the promotion you liked the most, and our team will contact you shortly to assist you.
During their stay at Apartur, all guests must respect the coexistence rules, designed to ensure the rest and comfort of everyone.
These rules apply both to hotel guests and to timeshare owners and their guests..
No. Parties, events, or gatherings are not allowed when they:
Apartur is a place intended for rest.
Yes. Each unit has an authorized maximum capacity, which:
It is not allowed to accommodate more people than authorized, even temporarily.
Yes. The property’s rest hours must be respected , especially during the night and early morning.
Avoiding excessive noise in:
helps ensure good coexistence among all guests.
No. No. Smoking is not allowed inside the units or in enclosed areas of the property.
Failure to comply may result in special cleaning charges or applicable sanctions.
Pets are not allowed in any Apartur property.
During the stay, guests must:
The guest will be responsible for any damage caused during their stay.
Failure to comply with the coexistence rules, internal regulations, or conditions declared at the time of booking may result in corrective measures by the property administration.
The situations covered include, among others:
If excess occupancy or the entry of unregistered guests is verified, a penalty equivalent to the total value of the booked stay may be applied, without prejudice to any other administrative measures that may correspond.
The administration reserves the right to require the immediate regularization of the situation or, in serious cases, to terminate the stay early.
Compliance with the rules is supervised by hotel staff, with the aim of:
ensuring a positive experience for everyone
The full internal regulations may be:
or requested through Apartur’s official channels
Apartur has four properties located in strategic destinations:
Each property has specific access routes and transportation options.
Apartur Buenos Aires is located in downtown Buenos Aires, just minutes from the Obelisk and the city’s main avenues.
Address
Tte. Gral. Juan Domingo Perón 940, Buenos Aires. Edificio: Apartur Buenos Aires. CP 1008
Arrival options:
Apartur Buenos Aires does not provide its own airport transfer servic, but:
Nearby airports:
Yes. The hotel is located in one of the best-connected areas of the city for public transportation:
Just minutes from the beach and the city center of Mar del Plata, is this old ranch, famous for its history and its origins. A place full of nature, surrounded by a grove of eucalyptus, ideal to disconnect and enjoy the silence and tranquility of the countryside.
Address
Jorge Hernandez 1066, Mar del Plata, Buenos Aires. CP 7600
Arrival options:
Apartur Mar del Plata does not offer its own airport transfer service..
From the airport, you can arrive by:
private car service
Yes. There are bus lines that connect the property with:
Apartur Catedral is located in the heart of Cerro Catedral, just a few meters from the ski slopes and the shopping area.
Address
Calle del Bajo 501, Bariloche. Edificio: Apartur Catedral. CP 8401
Arrival options:
Apartur Catedral does not provide its own transfer service, but the hotel can guide guests on how to book:
taxi or private car service
Yes. There are bus lines that connect:
Frequency varies depending on the season.
Located in the Las Leñas valley (Mendoza), known as one of the best ski centers in Argentina, this complex offers an ideal rest alternative for those who love sports and the mountains.
Address
Valle de Las Leñas, Mendoza. CP 5612. Edificio: Apartur Las Leñas.
Arrival options:
Apartur Las Lenas does not offer its own transfer service..
From the nearest airports, access is available by:
Nearest airports:
No. No. There is no regular public transportation to the ski resort.
Access is by private vehicle, transfer, or authorized shuttle.
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